Terms and conditions

Before embarking on a delightful shopping experience, please familiarize yourself with the following points to better comprehend the expressions associated with each circumstance.


In order to facilitate your understanding of the following information, several terms are used to convey specific meanings:

– “Buyer” refers to the individual purchasing goods from the Seller.

– “Seller” refers to Potsia.com Pvt. Ltd., a company selling gardening products.

– “Goods” refers to the products offered by the Seller for sale on the website.

– “List Price” denotes the prices listed on the website for goods, as set by the Seller and subject to revision.

– “Terms and Conditions” refers to the terms and conditions of sale outlined in this document, subject to periodic amendments.


By accessing this website and utilizing its services and tools, you agree to abide by the terms and conditions mentioned below. If you engage in any transactions through this website, you are bound by the applicable policies of the website. Your interaction with this website signifies a contract between you and Potsia.com, requiring you to fulfill certain obligations as set forth by the company.


Please note that references to “you” or “user” pertain to individuals who become members of the website by registering with Potsia.com and providing their information through the provided systems. However, Potsia also allows users to browse and make purchases from the website without undergoing the registration process. In this context, the terms “we,” “us,” or “our” refer to the company or Potsia.com (Potsia).


When using this website, including accessing customer reviews, you are subject to the guidelines, rules, policies, terms, and conditions applicable to the website and its services. We reserve the exclusive right to modify, add, change, or remove portions or content of these Terms and Conditions without prior notification. Therefore, we recommend regularly visiting this page to stay informed about the Terms and Conditions and our Privacy Policy, which may be subject to change without notice. Please be aware that by using these Terms and Conditions, we grant you limited privileges to access this website and create a non-exclusive, non-transferable personal account.


Before leaving our warehouse, we thoroughly inspect all shipments to ensure their quality. However, if you are dissatisfied with your purchase, please follow the instructions provided below:

– Potsia.com, as the seller, will not be held responsible for any damages or direct losses incurred by the buyer due to negligence, breach of contract, or excessive pricing of the goods.

– The seller cannot be held accountable for any economic loss, loss of profit, or indirect third-party losses suffered by the buyer resulting from reasons such as negligence, failure to meet estimated delivery dates, misrepresentation, or breach of contract.

– Any offers made by buyers for purchased goods shall be considered as per the clauses outlined in the Terms & Conditions (T&C). The seller retains the right to decline or cancel specific orders without providing a specific reason.

– Placing an order on Potsia.com signifies the acceptance of the Terms & Conditions (T&C) on the website.

– Any changes mentioned in the Terms & Conditions (T&C) will not be applicable unless the seller agrees to them in writing.


– Potsia.com does not routinely monitor user posts on the website but reserves the sole right to do so. If any inappropriate content is found, Potsia.com will respond promptly and has the right to report such content to law enforcement authorities or legal bodies. Potsia.com will fully cooperate in investigating illegal activities on the internet.

– If any provision of these Terms & Conditions (T&C) is deemed invalid or illegal by a court of jurisdiction, it will be severed, while the remaining provisions will continue to be in full effect until the invalid and illegal content is eliminated.

– Submitting invalid or unauthorized content/material violates copyright laws, privacy and publicity laws, trademark laws, and other regulations. In such cases, the user who posted the illegal content will be held responsible, as well as the person using the account by submitting the username and password.

– You agree to indemnify Potsia.com and hold its officers, employees, directors, affiliates, business partners, agents, and licensors harmless against any losses, damages, expenses, costs, and liabilities incurred due to negligence or any claims or demands from third parties arising from your use of the website or any person using your account on this website.

– Potsia.com  reserves the right to terminate your access to this website at any time without prior notice. This license may be terminated automatically if you breach any of these terms. In the event of termination, you must first destroy any downloaded or printed materials.

– By browsing and conducting transactions on this website, you acknowledge and accept the current terms and conditions, which may change periodically.

– Potsia.com may temporarily suspend the operation of this website for maintenance purposes, content updates, or any other reasons.


In accordance with the license agreement, the goods to be delivered must match the description provided by the seller on the website. Any changes to the goods require the buyer’s approval.

Price, Payment and Delivery

  • The pricing of the goods will be clearly specified, reflecting the seller’s current list price on the website, and will include all applicable taxes. The goods will be delivered to the address registered by the user on the website within 24 hours from the time the orders are successfully placed, subject to availability.
  • The cash on delivery payment option is only applicable for home delivery orders, and full payment must be made upon delivery.
  • The seller reserves the right to decline sending any orders if the customer’s account is found to be suspended for any reason.
  • In the event of any errors in the description or pricing of goods in the website catalog, the seller reserves the right to make corrections and adjust the pricing accordingly.

Force Majeure

If the delivery of products is delayed or unsuccessful due to events or circumstances beyond the reasonable control of either party, neither party will be held responsible for the delay or failure. Such events or circumstances may include strikes, acts of God, lockouts, accidents, breakdown of plant or machinery, shortage or unavailability of raw materials from a natural source of supply, and war. In such cases, the affected party is entitled to an extension of the delivery timeline.

Governing Law and Jurisdiction

These terms and conditions are subject to the laws of India, and any legal disputes or discrepancies shall be exclusively heard and resolved in the jurisdiction of the Indian courts located in Pune or Mumbai.

Membership Eligibility

  • The Potsia.com website is only accessible to users who are capable of forming legally binding contracts under the Indian Contract Act, 1872. Individuals who are unable to meet the contractual requirements (including minors, undischarged bankrupts, etc.) are not eligible to use this website.
  • If you are a minor or under the age of 18, you are prohibited from becoming a member of Potsia.com and conducting transactions on this website.
  • Potsia.com reserves the right to terminate your membership and deny your access if it comes to their attention or is discovered that you are underage.

Your Account and Registration Obligations:

  • When using this website, it is your responsibility to maintain the confidentiality of your User ID and Password, and you are solely responsible for all activities conducted on the website.
  • By using this website, you agree not to provide any inaccurate, untrue, or incomplete information that violates the terms of use. Failure to comply may result in the suspension, termination, or blocking of your membership access to the website.
  • Personal details provided by you to Potsia.com during account creation or order placement will be used in accordance with our privacy policy. These details will only be used for purposes such as sending you relevant offers via email or SMS, or as directed by law. By providing your personal details, you are agreeing to our privacy policy.


By using Potsia.com or sending emails, data, communication, or information to us, you acknowledge and agree that you are communicating with us through electronic records. Furthermore, you consent to receive communications from us in electronic form or any other mode of communication, whether electronic or otherwise.


  • There are no charges for registering on Potsia.com. You can become a member free of cost and take advantage of the offers available. However, we retain the right to charge a nominal fee and modify our policies as needed. We also reserve the right to introduce new services and make changes to existing services on the website without prior notice.
  • Any changes related to fees and policies will become effective immediately upon being uploaded to the website. All fees will be quoted in Indian Rupees, unless otherwise stated. By using this website, you agree to comply with all applicable laws, including those in India, regarding making payments.                                                                                                                                                                                                             Use of the Website

Your access to this website prohibits you from engaging in the following activities:

  • Hosting, modifying, displaying, uploading, transmitting, publishing, sharing, or updating any information that belongs to someone else and you do not have the rights to use.
  • Posting content that is harassing, defamatory, encouraging gambling or money laundering, hateful, racially offensive, invasive of others’ privacy, obscene, pornographic, ethnically objectionable, unlawful, threatening, indecent representation of women under the Indecent Representation of Women (Prohibition) Act, 1986, misleading, or patently offensive to the community. This includes sexually explicit content, content that promotes racism, hatred, physical harm, or other illegal activities.
  • Engaging in the transmission of chain letters, junk mail, mass mailing, or spam.
  • Harassing another person through your activities on the website.
  • Promoting illegal activities, such as sharing obscene, abusive, threatening, or libelous content.
  • Violating the rights of third parties, including intellectual property rights, privacy rights, email addresses, physical addresses, phone numbers, or a person’s name.
  • Promoting the unauthorized copying of copyrighted works belonging to others, such as offering pirated computer programs or links, providing information on copying manufacture-installed devices, pirated music or links, or files.
  • Creating hidden pages or images linked from accessible pages.
  • Adding materials that exploit other users in a violent, sexual, or otherwise inappropriate manner.
  • Providing information related to the purchase of illegal weapons, creating computer viruses, or violating someone’s privacy.
  • Including images or photographs of any person, whether a minor or an adult, without authorization.
  • Engaging in unauthorized access to the website, user profiles, communities, blogs, friend requests, or other areas for unlawful purposes.
  • Participating in commercial activities or sales without written consent from Potsia.com, such as organizing contests or buying/selling virtual items related to the website that promote gambling and are illegal.
  • Trespassing on any patent, copyright, trademark, or other proprietary rights.
  • Referring to any website that contains content violating or prohibited by the terms of use.
  • Engaging in unauthorized attempts to add deep links, robots, algorithms, or any other means.
  • Making direct or indirect offers, attempts, or trades in any item or dealing that is prohibited or restricted.
  • Attempting unauthorized access to any portion/feature of the website or networks connected to the website or server, engaging in hacking, password sharing, or any other illegitimate use.
  • Making defamatory or negative comments or statements against Potsia.com.
  • Participating in advertising or creating your own buying and selling activities of products and services on this website, or transmitting chain letters, junk email, or related content to other users through this website.

Please note that this is not an exhaustive list, and other activities that violate the terms of use are also prohibited.

Contents Posted on Site

All graphics, designs, interfaces, photographs, logos, trademarks, sounds, computer code, music, artwork, visual interfaces, and other contents present on the website are exclusively owned and controlled by us. These materials are protected by applicable laws, including but not limited to copyright, trademark, and other intellectual property and competition laws. Therefore, no content from the website should be uploaded, copied, reproduced, posted, displayed, encoded, transmitted, or distributed in any manner without our explicit authorization.

Other Businesses

Potsia.com holds no responsibility for the products, actions, content, and services provided on the website that are connected to affiliates and/or third-party websites, whether through the use of Website’s APIs or by any other means. Potsia.com may include links to third-party websites belonging to our affiliated companies and other businesses. However, we do not undertake the evaluation or examination of the products and services offered by these third-party websites. It is important to note that our inclusion of such links does not imply endorsement of the third-party website(s) or its content.


We welcome and appreciate links to our website. Users are permitted to create hypertext links to link to our website. However, the link should not state or imply any sponsorship or endorsement of your site by us. Please note that you are not authorized to use our trademarks, service marks, logos, or any other marks or materials owned by us without explicit permission.


We place high importance on the protection of your personal information and acknowledge that the personal information you have shared with us is a valuable asset. If you object to the transfer or use of your personal information in accordance with the provisions of the Information Technology Act, 2000, we advise you not to use this website.

Mandatory declaration – Seeds & Nutrients

By providing your personal information, you acknowledge and confirm that you are accepting responsibility for all the purchased products to be shipped to the address you have provided. You agree that the products will not be resold, bartered, or used in any way that promotes illegal activities or poses a threat to national security. Furthermore, you declare that you will treat the products with utmost respect and caution, ensuring that no illegal activities are carried out using them..

Copyright complaint

If you discover that your work has been copied in a manner that constitutes copyright infringement, please contact us immediately at support@Potsia.com.

Risk of loss

All items undergo thorough inspection in our warehouse before they are shipped. We have a separate shipment contract in place, and in the event of any damage occurring during product delivery or a risk of loss, the title for such products transfers to you upon delivery by the carrier.

Product Description

We strive to provide accurate and reliable information, including product descriptions, on this website. However, we cannot guarantee that the product description or other content posted on the website is always accurate, reliable, complete, current, or flawless. If you receive a product that does not match the given description, we kindly request you to return it to us in unused condition.

Pricing/Typographical error

In the event of typographical errors or inaccuracies in pricing or product descriptions on the website, Potsia.com reserves the right to rectify such errors, update the correct price, or revise the product details accordingly. Additionally, Potsia.com retains the right to cancel an order and provide a refund to the customer if the product has not been dispatched within 10-15 business days. The refund will be issued through the same payment method used for the order placement.

Grievance officer

As per the Information Technology Act 2000, we provide the name and contact details of the Grievance Officer below:

Grievance Officer: Mr. Girish Kunjir

Email: girishkunjir1980@gmail.com

Phone: 9730047124

If you have any questions or complaints, please contact us at support@Potsia.com or call us on +91-7272869595 from Monday to Saturday between 09:30 am to 06:30 pm. Please note that our offices may be closed during national holidays.

Potsia.com reserves all other rights.

Hazardous Garden Chemical Disclaimer:

At Potsia.com, we use various chemicals for our gardening products, including fertilizers, pesticides, weed killers, and insecticides. These products contain harmful chemicals and should not be used for food, feed, oil, or any other personal or experimental purposes that may introduce hazardous elements into the environment or water supply.

We strongly advise against pouring these hazardous chemicals into sewage drains or sinks. Please take them to your local recycling center for proper disposal.

Potsia.com does not assume any responsibility if the containers or chemical contents are used in ways that could harm individuals or the environment. We recommend using organic materials and alternatives to chemical fertilizers to support a natural ecosystem. Organic waste materials such as food waste, dry leaves, and wood can be used as mulch to promote a greener Earth.

Once again, we emphasize that we are not liable for any accidents or health injuries caused by improper handling, misuse, or improper disposal of containers that may lead to contamination of the environment or water supply.