Privacy Policy

Potsia values the significance of privacy and is committed to safeguarding your personal information. Our Privacy Policy applies to all the products and services offered on Potsia.com. It outlines the collection, usage, and potential sharing of information. Before utilizing our website, tools, services, or engaging in any transactions, we kindly request that you carefully review both the Privacy Policy and the Terms of Use. By using any of our services, you acknowledge and accept the practices described in the Privacy Policy, and you agree to be bound by the Terms of Use.

Data Collection

We prioritize the security of your sensitive data at Potsia. Rest assured that we do not store your credit card information or other sensitive data on our servers. To ensure secure payment procedures, we utilize the services of a highly secure payment gateway. Your credit card information is never transmitted through our website as the payment gateway handles the collection, storage, and encryption of your data.

The information we collect is solely used for purposes such as providing products and services, billing, identification and authentication, service improvement, contact, and research. Potsia is committed to protecting your privacy and does not share your email address or other personally identifying information with any third parties, except for our trusted service providers. These service providers, such as credit card payment processors, assist us in delivering services and may have access to personal information required to perform their functions. However, they are strictly prohibited from sharing or using such information for any other purposes.

Cookies & Tracking Information

When you visit our website, a cookie is generated and stored on your computer by your browser. This cookie contains a small amount of data, including an anonymous unique identifier, which is sent from our website’s computers to your browser and stored on your computer’s hard drive. Cookies play a crucial role in enabling you to become a member of our service by facilitating access to our website and enhancing the overall user experience.

We utilize cookies for various purposes, such as recording current session information, encrypting users’ login details, providing services, and compiling analytics about our users. Additionally, we may collect information about your browser type, default language, visit date and time, and similar data that helps us monitor user activity on our website and gain insights into user trends.

At Potsia, we prioritize the protection of your personal information and take appropriate measures to prevent unauthorized access, alteration, or disclosure. We make every effort to ensure the security and integrity of your data.

Data Protection and Security

At Potsia, we have a strict policy of not selling your Personal Information to any third party for any purpose. We retain the information pertaining to you in our business records as long as you remain a customer or until it is no longer required for business, tax, or legal reasons.

To safeguard your Personal Information stored by Potsia, we have implemented encryption and other appropriate security controls. All passwords within our web service are hashed using the SHA-1 cryptographic hash function. We prioritize the protection of your personal data and take necessary measures to prevent unauthorized access, alteration, or disclosure.

Both Potsia and our third-party hosting vendors work diligently to ensure the security and integrity of your personal information. We employ best practices and robust security measures to protect your data from unauthorized access, alteration, or disclosure.

Information Sharing and Disclosure

When you voluntarily disclose personal information or content online, such as in reviews, discussion areas, or your public profile page, it becomes publicly available and may be collected and used by others. Your account name (not your email address) is visible to other users when you send comments or messages through our Blog/Forums, and other users may contact you through messages and comments.

By creating an account and placing orders, you consent to the use of your email address for non-marketing or administrative purposes. This includes notifying you about significant website changes, updates to our Terms and Conditions or Privacy Policy, alerts from other members, or for customer service purposes. We may also use your contact information to send you offers based on your previous orders and interests.

We utilize both personally identifiable information and certain non-personally identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to enhance the quality and design of our website, as well as to develop new features, functionality, and services. This involves storing, tracking, and analyzing user preferences and trends.

Please note that when you post a comment or message, your Potsia ID or username is visible to other users. If you share personal information online that is accessible to the public, you may receive unsolicited messages from other parties. Potsia does not rent or sell your personal information.

Without your consent, Potsia will not share your personal information with other individuals or companies, except to provide requested products or services. However, there are certain circumstances where disclosure may be necessary. For instance, we may need to disclose personally identifiable information in response to subpoenas, warrants, court orders, legal processes, or to establish or defend against legal claims. It may also be required to share information to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, threats to the safety of individuals, violations of our Terms of Use, or as permitted or required by law.

We may share demographic information with business partners, providing generalized insights such as “30% of Potsia users are between 40 and 45 years old.” However, personally identifiable information will never be used without your permission.

In certain circumstances, we may release personally identifiable information and/or non-personally identifiable information if required by law or if we believe, in good faith, that such action is necessary to comply with legal obligations, respond to a court order, subpoena, or search warrant. Additionally, Potsia reserves the right to disclose personally identifiable information and/or non-personally identifiable information when necessary to enforce our Member Agreement, protect against liability, investigate and defend against third-party claims or allegations, assist government enforcement agencies, safeguard the security or integrity of our website, or protect the rights, property, or personal safety of Potsia, our users, or others.

Potsia retains the right to use the business name, logo, and comments of its Registrants, Members, and Customers in marketing materials, on the Potsia website, and in other marketing and promotional activities. If you wish to withdraw this authorization, you can send a written notice to us at any time.

Changes and updates to this Privacy Notice

This Privacy Notice is subject to periodic revisions. We recommend revisiting this page regularly to stay informed about any changes. Typically, we utilize your personal information in accordance with the Privacy Notice that was in effect at the time we received the personal information you provided. By continuing to use the Potsia websites, you signify your agreement to this Privacy Notice and any future revisions that may be made.

Information Collection and Use

To enhance your experience when using our Service, we may need you to provide certain personally identifiable information, such as User Identification, SMS for OTP, and CALL PHONE. Rest assured that the information you provide will be securely stored by us and utilized as outlined in this privacy policy.

Here are the links to the privacy policies of third-party service providers utilized by our app:

  • Firebase Analytics
  • Facebook
  • Crashlytics

Log Data

We exclusively own and control all graphics, designs, interfaces, photographs, logos, trademarks, sounds, computer code, music, artwork, visual interfaces, and content on our platform. These assets are protected by copyright, trademark laws, and other relevant property and competition laws. Therefore, it is strictly prohibited to upload, copy, reproduce, post, display, encode, transmit, or distribute any content from our platform in any manner without prior authorization.

Cookies

Cookies are small data files that are often used as anonymous unique identifiers. They are sent to your browser from the websites you visit and are stored on your device’s internal memory.

While this Service does not use cookies explicitly, it’s important to note that certain third-party code and libraries integrated into the app may utilize cookies to collect information and enhance their services. You have the choice to accept or decline these cookies, and you will be notified when a cookie is being sent to your device. Please be aware that if you choose to decline our cookies, certain parts of the Service may not be accessible or function properly.

Service Providers

In order to enhance our Service, we may engage third-party companies and individuals for the following purposes:

  • Facilitating our Service
  • Providing the Service on our behalf
  • Performing Service-related services
  • Assisting us in analyzing how our Service is used

We want to notify users of this Service that these third parties may have access to your Personal Information. Their access is strictly limited to carrying out the tasks assigned to them on our behalf, and they are obligated not to disclose or utilize the information for any other purposes.

Security

We highly appreciate the trust you place in us by sharing your Personal Information, and we are committed to employing commercially acceptable measures to protect it. However, it is important to note that no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure and reliable. While we take extensive precautions to safeguard your information, we cannot provide absolute assurance of its security.

Links to Other Sites

This Service may include links to other websites. If you choose to click on a third-party link, you will be redirected to that site. It’s important to understand that these external sites are not operated by us. Therefore, we highly recommend reviewing the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services are not intended for individuals under the age of 13. We do not knowingly gather personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we promptly remove it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please get in touch with us so that we can take the necessary steps.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us on support@potsia.com, +91 7272869595